GetResponse Review 2023:All You Need To Know

A woman doing email marketing on her computer

In this article, ” GetResponse Review 2023″ we are going to provide you with all the necessary information, that will help you to decide if the GetResponse email platform is well suited for you and your business needs.

If you’re looking for a powerful email marketing solution to help you grow your business, then you have probably heard of GetResponse. This popular email marketing tool has been around over a decade and has helped thousands of businesses build their email lists, engage their subscribers, and drive sales.

The platform is designed to be user-friendly and accessible to businesses of all sizes, from small startups to large enterprises. Here is just a sample of some of the companies large and small who trust the GetResponse platform:

  • IKEA
  • Survicate
  • CD Projekt
  • Zendesk.
  • Revolut
  • University of Nottingham
  • Stripe
  • Shaw etc.

So whether you are an entrepreneur, online marketer, marketing manager or a big company, GetResponse provides personalized tools you can utilize to solve your marketing problems.

Founder And Owner

GetResponse was founded in 1999 by Simon Grabowski and has since grown to become one of the most popular email marketing tools on the market. The company has headquarters in Poland and offices around the world, including in the US, Canada, and Russia.

Overall Product Rank

GetResponse is consistently ranked among the top email marketing tools in the industry. In 2023, it continues to be a popular choice for businesses of all sizes. According to recent reviews, GetResponse ranks highly in terms of ease of use, email automation, landing page creation, and customer support. Note what others are saying about GetResponse:

Adam Morehouse1 reviewUS

Rated 5 out of 5 stars

Jun 1, 2021

GetReaponse is a great EDM app

is a great EDM app. I enjoy its ease of use and great templates. It’s
always improving and developing which is great too. My favorite thing
is the customer service help chat. Occasionally you are in the queue
but usually you get a tech straight away.

Date of experience: June 02, 2021

Jenny Cash2 reviewsPL

Rated 5 out of 5 stars

Jun 15, 2021

The best One I tried so far.

have tried so many ESPs in the past and I will finally stay with
GetResponse. I have really good deliverability. Moreover, I do not need
to have several different tools for everything, so I could limit our
spendings. It has many cool features but it’s still rather easy to use. I
love the customer support as well.

Date of experience: June 15, 2021

Nergis Parikh1 reviewIN

Rated 5 out of 5 stars

Sep 23, 2021

NO Brainer Easy For Newbie

There’s a very small learning curve here, whether it’s for creating new lists, new email templates or an autoresponder- very user-friendly layouts and simple to follow sections. Support is also prompt and helpful. All in all a great experience to have an account with GetResponse.

Date of experience: September 24, 2021

VG1 reviewGB

Rated 3 out of 5 stars

Live chat is poor

GetResponse live chat tends to be very slow which is frustrating when you’re busy and trying to fix a problem. Possibly the agents are trying to manage several chats at any one time. The agents are not always competent, and you can end up spending a long time a long time on a chat and getting nowhere.

Date of experience: November 25, 2021

As mentioned, GetResponse is a popular email service provider. This however, does not mean that everyone is going to be singing the praises of GetResponse. This can be true of other businesses as well. The majority of the customers might like the products and services, and few others might not.

In view of this, I am going to do my best to present in this GetResponse review, a balanced and fair review, which you can utilize to decide whether in fact, GetResponse is well suited for you. You of course have to do your own due diligence.

Product Overview

GetResponse is an all-in-one email marketing platform that allows you to create and send email campaigns, build landing pages, run webinars, and more. For example, do you want to get your business on line? If so it provides free marketing tools that are designed to get your business online and fuel it with a stream of new leads.

Is the goal to grow your business? Of course that is the goal of every marketer. That being said, GetResplnse will help grow your audience, by building your email list with list generation tools that turn anonymous connections into loyal customers.

Not only do you want to grow you audience, but your success also is contingent upon being able to engage with your audience. And GetResponse recognizes this, it has therefore made it possible to stay in touch with your customers and potential clients, with targeted online communication that converts.

Another important and valuable goal of any online marketer, is to make money, and you can do so if you can boost sales. And GetResponse can help you market your e-commerce business and deliver experiences that convert store visitors into repeat buyers.

In order to help the marketer boost sales, it provides the following:

  • One-click integration:This is with the most popular e-commerce platforms
  • Seamlessly sync: your products, customer data, and past orders.
  • Drive sales: using email marketing, automation, SMS, and more
  • Precision targeting:it does so with advanced segments based on your store data.

Pros and Cons


  • User-friendly interface
  • Robust automation capabilities
  • Advanced segmentation and targeting options
  • Large selection of integrations and third-party apps
  • Built-in landing page and webinar creator


  • Limited design customization options
  • Limited reporting and analytic capabilities
  • No phone support for lower-tier plans

Target Audience and Benefits

GetResponse is targeted at businesses of all sizes and industries, from solo entrepreneurs to large corporations. The platform is particularly well-suited to businesses that are looking to build and engage their email list, nurture leads, and drive sales through email marketing campaigns.

With GetResponse, businesses can benefit from:

  • Improved email deliverability and open rates
  • Better engagement and conversion rates
  • Time-saving automation and segmentation options
  • Increased revenue through email marketing

Tools and Training

GetResponse offers a variety of tools and training resources to help users get the most out of the platform. The company provides a comprehensive knowledge base, video tutorials, and webinars on various email marketing topics.

Here is just a sample of the training resources provided by GetResponse, that will be at the finger tips of their users:

  • How to create a business email address
  • How to create RSS-to-email
  • An email marketing funnel for planning your subscriber’s journey
  • How to keep your email list healthy and increase your sales
  • Getting started with email marketing[ GetResponse Tutorial]
  • Getting started with automation[GetResponse Tutorial]
  • Lead Generation 101
  • Advanced email marketing campaigns
  • How to grow your email list and engage your subscribers with gamification
  • And much more

All of this is made available by GetResponse, to enable the subscriber or user to succeed in his online business venture.

In addition, GetResponse offers a variety of tools, including:

  • Drag-and-drop email editor
  • Automation workflows
  • Landing page creator
  • Webinar creator
  • Advanced segmentation and targeting options

Image of Getresponse free landing page creator

GetResponse Pricing

Email Marketing Plan

GetResponse offers a variety of pricing plans to suit businesses of all sizes and budgets. The pricing plans are based on the number of subscribers and start at $15.58 per month for up to 1000 subscribers. With this plan you get the following:

  • Al email generator
  • Unlimited newsletters
  • Unlimited landing pages
  • Website builder
  • Basic segmentation
  • Autoresponders

Marketing Automation plan

The marketing automation plan starts at $48.38 per month for up to 1000 subscribers. For this plan, you get everything the email marketing plan offers plus:

  • Marketing automation
  • Event-based automation
  • Webinars
  • Advanced segmentation
  • Contact scoring
  • Sales funnels

E commerce Marketing Pricing Plan

This plan starts at $97.58 per month for up to 1000 subscribers. With this plan, you get everything offered in the marketing automation plan plus:

  • Quick transactional emails
  • E commerce segmentation
  • Abandoned cart recovery
  • Promo codes
  • Product recommendations
  • Web push notifications

GetResponse also offers a free plan but with limited features such as:

  • Up to 500 contacts
  • 2500 newsletters /mo
  • 1 landing page
  • Website builder
  • Connect your domain
  • Signup forms and popups

Support Offered

GetResponse provides a variety of support options to users, including email support, live chat, and a knowledge base. Even the free subscribers can access this support, and it is available in different languages including English, French, Spanish and Russia. Higher-tier plans also come with phone support and access to a dedicated account manager.

In addition, GetResponse has a thriving community of users who share tips and best practices through forums and social media.

You can also access the Help Center which contains many helpful articles for your growth and development.

GetResponse: Final Verdict

GetResponse is legit and not a scam. There are many reasons for reaching this conclusion. First, it is a powerful and popular email marketing service provider, an industry leader in this space. It continues to provide one of the best marketing features in that particular space, helping marketers to grow and be successful.

As a result, GetResponse is trusted by big and small brands alike. Clearly then if GetResponse, is not an honest company that provides value, it would not have earned the trust of these companies won’t you agree?

Secondly, GetResponse has been in business now for over 20 plus years, with a worldwide customer base of 350,000+ in over 182 countries, and the platform is made available in 10 plus languages. All of this is very impressive.

Now if GerResponse is not a legit and reputable EMS provider, that provides quality service at a reasonable and competitive prize, do you think it would have been in business that long, with a customer base of over 350,000+? What do you think?

Finally, because GetResponse is a reputable company that provides value, it has been recognized by winning many awards over time.

Not Everyone
True, not everyone as mentioned somewhere in this review, “GetResponse Review 2023”, will sing the praises of GetResponse. Some are going to have a negative view. And this is understandable. Let us take as examples, Amazon and Walmart. These are two leading giants in their industry.

However, will you say that these companies and any company for that matter, enjoy 100% customer satisfaction in terms of services rendered and products offered? Of course not.

Should we then view these companies, as not reputable and not legit? What do you think? The answer is a no. The same is true of GetResponse. Yes, it has some negatives, but this does not mean that it is not a reputable and legit email marketing platform that provides quality services for its customers.

My request to you, is that you do your own due diligence. And should you decide on GetResponse as the vehicle to use, to grow your business, I have the full confidence that you will not be disappointed. If you follow their guidelines, policies, tutorials and training you will grow your business and be successful.

Let me leave you with these words expressed by one customer

“I will continue to use GetResponse and nothing else – your customer service is just FANTASTIC!

your help and support, I know everything I need, to make the real use
of your software. Thank you – I appreciate you guys so much.”

Alison Tarrant,


This is an image about GetResponse


In conclusion, GetResponse is a powerful email marketing platform that offers a range of tools and features to help businesses build and engage their email list. With its user-friendly interface, robust automation capabilities, and advanced targeting options, GetResponse is a popular choice for businesses of all sizes. Whether you are a small startup or a large corporation, GetResponse can help you drive revenue through email marketing campaigns.

Should you find this review,”GetResponse Review 2023″ to be beneficial and of value to your business needs, I will sincerely appreciate it if you share it with others. And should you see areas that you feel I need to make improvement, please leave me a comment.



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